Our story starts with a simple mission to help consumers obtain fast, affordable, and convenient healthcare without breaking the bank. In other words, we wanted to change the healthcare experience. We were tired of exorbitant prices for common hospital admissions and procedures, even when covered under an employer-sponsored insurance plan. Having insurance coverage does not equate to quality and affordable care. Consumers are left in the dark about how to identify high-performing providers when more specialized care or treatment is needed. Furthermore, if they are able to identify the best providers for their particular need, getting timely access is often impossible.
Ranger Health launched in 2015 as a market-making platform to provide our members with the leverage and information necessary to make healthcare decisions easier and more affordable. Our results speak for themselves. Lower costs, better outcomes, and a more user-friendly experience are just some of the reasons our members love Ranger Health.
Along this journey to enhance the healthcare experience, an interesting idea emerged from supporting our early clients. We noticed that so many of our members were using Ranger Health to navigate to providers for many of their basic healthcare needs (like sinus infections, flu, minor lacerations, and other minor needs). Yet, the frustrations and high costs existed for these “everyday” needs, too. And for so many people with high deductible health plans, this meant that every dollar spent came directly out of the consumer’s pocket.
So, in 2016, we launched Ranger On Call, a direct to consumer, on-demand, mobile urgent care service for our members. Ranger On Call delivers fast and affordable care in the comfort of the home or office, with the convenience of on-demand scheduling for a flat, affordable and transparent price. Within weeks, the social media buzz was fueling the growth and demand for this service. In October 2016, we opened our “members-only” service to all consumers in San Antonio, TX.
In November 2017, Ranger Health expanded its on-demand service to the five contiguous counties around San Antonio and expanded to Austin, TX in January, 2018. We rebranded our on-demand service to FetchMD and introduced a new mobile app to make it even easier for our customers to receive care, when and where they want it. Our team of FetchMD providers are committed to redefining the healthcare experience each and every day!